I hired a car seat for my 4 yr old when visiting the UK in July. Very efficient service and very easy to deal with.
Would use again & recommended to others.
by Orla Sheehan on Sat 10th Aug 2019
Great first experience with The Baby Loft. We rented a double Out ‘n’ About nipper with 1 Moses basket. Excellent communication, the whole process was super smooth and the buggy was delivered in excellent condition.
by Beatrijs on Thu 25th Jul 2019
We needed a twin stroller for our daughters that are 2 and 4 years old while visiting London because we were going to walk a lot and both won’t enjoy walking. We found this page and rented one and it was super!
Everything went well, the stroller was perfect for what we needed and served its purpose. The owner waited for us at the airport and got it immediately, the same happened when we had to travel back. The owner was there waiting and we gave her the stroller and continued with our journey.
Thank goodness for rentals! It has saved us a lot of hassle 🙂
Highly recommended ??
by Michael and Eliza on Mon 22nd July 2019
Jane was extremely quick in her response to all my questions. Delivery and pick-up were easy and smooth.
We rented 2 cribs and 2 car seats and all the items were clean and ready to use.
Will definitely use The Baby Loft again and highly recommend to anyone travelling with little kiddies.
Thank you for making it so easy!
by Natasha Willet on Tue 28th May 2019
Great service from Jane regarding a cot rental for my grandson on our recent visit from Canada.
Good pickup and. Drop off service at Heathrow from Steve the delivery guy.
Very seamless process and a decent piece of equipment which definitely served our needs perfectly.
Thanks for a good experience I love it when a plan comes together 🙂
by Susan on Mon 27th May 2019
I have used Baby Loft before and they were exceptionally good again this time. Jane and Steve go out of their way to help, whilst providing excellent service, updates along the way and delivery and collection when promised.
For anyone needing to hire baby equipment I highly recommend them. I shall definitely use them again.
by Desiree Kerr on Mon 15th Apr 2019
I came to England for unfortunate circumstances as a relative of mine had passed away and I was dreading it as I travelled all the way from Australia alone with my 6-month-old son.
Thankfully I found the baby loft website just days before I was due to fly and with incredibly helpful staff (I dealt with Jane and Steve) they made it so much easier and less stressful.
They not only provided remarkable customer service but the car seat I hired was in great condition, easy to use and Steve even took the time to explain how to install it correctly as well as help me uninstall it from the car.
I cannot recommend this service enough and I will definitely be using it again when I come to visit my family in the UK in the future. Thanks again, Jane and Steve!
by Eleanor on Wed 13th Feb 2019
We were visiting my sister in London from Australia and needed a pram (buggy, pushchair) for our 18 months old.
The pram was delivered to my sister’s house the day before we arrived and was collected the day after we left, so convenient! Jane was so good to deal with, she answered our emails quickly and sorted out any issue we had quickly.
If we need any baby related things next time we travel, I’ll be going straight back to The Baby Loft!
by Dan Mitchell on Mon 11th Feb 2019
We had family visiting us down south from Scotland for the weekend including my 14-month-old nephew.
We were in need of a baby car seat and after a quick google search I found The Baby Loft and I am so glad I did. The service from start to finish was exceptional. They work around you and are really great to deal with.
Steve kept me in the loop of when to expect him and even fitted the seat for me as I had no clue! They are very reasonably priced too. I would highly recommend this company and I will definitely be using them again. Thanks, Jane and Steve!
by Laura Palmer on Wed 6th Feb 2019
We needed a child’s car seat for just three days’ holiday in the UK, where a family reunion had been arranged.
Fortunately, I found BabyLoft and was able to arrange the delivery of the seat to our accommodation. At first, I had requested to take delivery at Gatwick but this was changed a couple of days before our departure – without any fuss, much to my relief.
The car seat appeared to be new and it was picked up as arranged from our accommodation. Our brief holiday was not complicated with having to find Baby Loft offices and there were no delays in our arrangements. It was money well spent.
by Judith Megas on Tue 5th Feb 2019
What can I say – we had Norwegian guests arriving unexpectedly with two young children. Where, on a Thursday afternoon can you get two car seats at short notice – guests are arriving the following Tuesday?
I rang the Baby Loft, gave the children ages to ensure we got the right sized seats and on Monday two car seats were delivered and both were in pristine condition.
Frankly, you could not ask for better service – Jane at the office end of things was really helpful and Steve, who made the delivery and collection, kept in touch to say when he would be arriving.
I highly recommend Baby Loft and will be using them again.
by Derek on Mon 4th Feb 2019
The service is absolutely faultless from finding you on the web to getting confirmation that the seats had been returned.
My Aussie grand-kids don’t come very often so this was the perfect solution and I am delighted to recommend it.
by Howard Shaw on Sat 2nd Feb 2019
Thanks to The Baby Loft excellent service and the nearly new equipment I hired over the Christmas period my grandson’s first visit to the UK from Australia made him safe and comfortable whilst travelling around.
Will definitely use this company again. Thank you.
by Fran from Wootton on Wed 16th Jan 2019
I was really glad I stumbled across The Baby Loft. Coming from Australia, Jane was great at assisting me to ensure I had the right car seats for my kids.
The whole process was so easy. Steve met me at the airport at the car hire place, waited for me, and put the seats in very quickly. He met me again when I had booked to return them at a convenient time for me. The seats were clean and in good condition.
Very happy with the overall service and will definitely use them again!
by Nikki on Fri 11th Jan 2019
I was so grateful for Jane’s flexibility when dropping off the baby gear at our Airbnb holiday let in Twickenham.
The items arrived on schedule and Jane helped us to assemble and dismantle the travel cot.
Thank you! We will definitely be using Baby Loft again on our next trip.
by Katie on Wed 2nd Jan 2019